Syllabus

1. Evolution of the management of health services and nursing services
2. Health/nursing resource management
3. Health care and service management, governance, and clinical leadership
4. People Management: leadership, conflict management, delegation, supervision and secure staffing.
5. The process of evaluating the performance of nurses and the nursing service
6. Quality, safety, and development of health/nursing services
7. Quality, well-being, and value of professional practice
8. Financing, productivity and hiring in health/nursing
9. Ethics and applicable legislation.